FAQs

Buy a participating promotional pack of Carnation® Sweet Condensed Milk 397g and/or Carnation® Caramel Dessert Filling 397g. Scan the QR code on the pack or visit www.carnation.co.uk/carnationnation2026. Vote for your favourite British dessert, enter your details and submit the last 4 digits of your barcode. Once submitted, you will receive automatic entry into the daily prize draw, as well as the next available monthly grand prize draw. You have a chance to win:

• A daily prize: 234 Cuisinart® baking item prizes in total, available to win across the main promotional period (01.10.26 - 31.03.27), including food processors, air fryers, ice cream makers and hand mixers.
• Monthly grand prize draws: 6 x £2,000 lastminute.com holiday e-gift cards across 6 monthly grand prize draws (x1 available to win per month).
• Late entry draw: 1 x Cuisinart® 7 Speed Hand Mixer, plus any unclaimed prizes.

You can only win a maximum of 1 prize type per person (i.e. one baking item and one holiday e-gift voucher).

• Main promotional period: 00:01 on 01.10.2026 and close at 23:59 on 31.03.2027
• Daily prize draws: open daily from 00:00 - 23:59
• Entry into any daily draw will also result in automatic entry into the next available Monthly Grand Prize Draw. These will take place on the following dates:
• 02.11.2026 covering entries from 01.10.2026 to 31.10.2026 for one (1) £2000 lastminute.com e-gift card
• 01.12.2026 covering entries from 01.11.2026 to 30.11.2026 for one (1) £2000 lastminute.com e-gift card
• 04.01.2027 covering entries from 01.12.2026 to 31.12.2026 for one (1) £2000 lastminute.com e-gift card
• 01.02.2027 covering entries from 01.01.2027 to 31.01.2027 for one (1) £2000 lastminute.com e-gift card
• 01.03.2027 covering entries from 01.02.2027 to 28.02.2027 for one (1) £2000 lastminute.com e-gift card
• 01.04.2027 covering entries from 01.03.2027 to 31.03.2027 for one (1) £2000 lastminute.com e-gift card
• After the main promotional period there is a Late Entry Draw which will open at 00:00 on 01.04.2027 and close at 23:59 on 30.04.2027. The Late Entry Draw will take place by 04.05.2027.

• Buy a participating promotional Carnation® pack (Carnation® Sweet Condensed Milk 397g and/or Carnation® Caramel Dessert Filling 397g).
• Scan the QR code on pack or visit www.carnation.co.uk/carnationnation2026.
• Vote for your favourite British dessert and enter the last 4 digits of your barcode.
• Complete the entry form with your first name, last name and valid email address.
• Submit your entry and keep your receipt and packaging.

Yes. Internet access is required to enter the promotion and to claim any prize.

The following products are included in the promotion and must be promotional flashed stock featuring the 2026 Carnation® Nation promotion, subject to availability while stocks last:

Carnation® Sweet Condensed Milk 397g

Carnation® Caramel Dessert Filling 397g

You need to be at least 18 to enter.

Yes. Purchase of a participating promotional Carnation® pack (Carnation® Sweet Condensed Milk 397g and/or Carnation® Caramel Dessert Filling 397g) is required. Keep hold of your receipt as you’ll need this to validate your entry and claim your prize if you win!

No. You will need to purchase a participating promotional Carnation® pack to enter.

This promotion is open to residents of the United Kingdom (England, Scotland, Wales and Northern Ireland), the Isle of Man and the Channel Islands aged 18 and over only.

No. Entries are only valid for residents of the eligible regions.

There is a maximum of one entry per person per day. You can win a maximum of one prize type per person, which means one holiday e-gift card prize and one Cuisinart® baking item prize in total across the main promotion and the late-entry draw.

Yes, as long as each person is eligible, uses their own details, follows the entry limits and each uses a unique new pack purchase and corresponding proof of purchase. The same pack and receipt cannot be used for more than one entry.

• Your vote for your favourite British dessert
• First name
• Last name
• Valid email address
• The last 4 digits of the barcode on your promotional pack (retain receipt)

Your barcode is printed on your promotional pack. You only need the last 4 digits to enter.

Yes. You should keep hold of your proof of purchase, and winners may be asked to provide their receipt and entry details to confirm their claim.

A valid receipt must be itemised and clearly show the retailer's name, date of purchase, and the participating Carnation® product.

If you can’t provide proof of purchase when requested, your claim may not be verified and your prize might be forfeited.

First, make sure you’ve entered the last 4 digits of your barcode exactly as they appear on the pack. You can only enter a maximum of once per day.

If you are still getting an error message and you aren’t sure why, please contact the Nestlé Consumer Services team either by email at: consumer.services@UK.nestle.com or by telephone on Freephone 0800 58 57 59 (UK + ROI).

• If your computer or the website crashes during this process, please revisit the site and try again.
• If your entry is successful, you will receive an on-screen message confirming entry into the relevant daily draw, and that you have been entered into one of the 4 holiday e-gift card Grand Prize draws.
• If you are a winner, you will be notified by email within 2 working days of the relevant daily prize draw or Grand Prize draw taking place.
• If you have entered after 23:59 on 31.03.2027, then you will be entered into the late entry draw.

Unfortunately, once an entry has been submitted, this cannot be changed.

Entries that contain false, incomplete or misleading information may be disqualified at any stage of the promotion and any potential prizes won may be withdrawn.

• There are 234 Cuisinart® prizes available to be won in total across the daily draws. Prizes include:
• 50 x CUISINART Flex Prep Pro Food Processors
• 10 x CUISINART Expert Prep Pro 3L Food Processors
• 25 x CUISINART Clear View Air Fryers 8.7L
• 70 x CUISINART Freezer Wand Ice Cream Makers
• 79 x CUISINART 7 Speed Hand Mixers

Details of which Cuisinart® prize is available in each daily draw can be found in the full terms and conditions - www.carnation.co.uk/carnationnation-terms

• There are 6 x £2,000 lastminute.com holiday e-gift cards in total (x1 available to be won per monthly grand prize draw).
• In the late entry draw 1 x Cuisinart® 7 Speed Hand Mixer, plus any unclaimed prizes from the main promotional period, will be available to be won.

For more information on the details of exact prizes in each draw please see the full Terms and Conditions - www.carnation.co.uk/carnationnation-terms.

Winners will be selected through an independently verified computer process for daily prize draws, grand prize draws and the late entry draw.

Winners will be emailed within 2 working days of the relevant draw taking place. Remember to check your spam and junk! The Promoter cannot be responsible for claims not made in time due to notifications being directed to Junk or Spam folders.

Winners must claim their prize within 14 days of the email being sent. If they do not, the prize may be forfeited.

If a winner does not respond within the required timeframe, their prize will be forfeited and reserve winners may be contacted.

The lastminute.com voucher details will be shared to the email address provided on the claim form. Cuisinart® baking prizes will be dispatched by secure tracked delivery to the address provided on the claim form.

No. All prizes are non-transferable, non-exchangeable and non-refundable and cannot be exchanged for a cash alternative.

The late entry draw period will run from 00:00 on 01.04.2027 and close at 23:59 on 30.04.2027. The Late Entry Draw will take place by 04.05.2027.

1x Cuisinart® 7 Speed Hand Mixer will be available to be won, along with any unclaimed prizes that may be added.

Yes. The website uses secure encryption, and your data will be processed in line with Nestlé’s Privacy Policy and UK GDPR.

Your details will be used to deliver the promotion, verify entries, and fulfil prizes, unless you have opted in to receive marketing communications.

The winners’ surnames and counties may be made available upon request, in line with regulatory requirements and in line with our Privacy Policy i.e. winners have the right to choose to remain anonymous.

Nestlé reserves the right to amend, suspend or withdraw the promotion in the event of circumstances beyond its reasonable control.

Full Terms and Conditions are available at www.carnation.co.uk/carnationnation-terms and should be read before entering.
Full terms and conditions regarding the lastminute.com gift cards can be found at www.carnation.co.uk/carnationnation-lastminute-terms

Please contact Nestlé Consumer Services:
consumer.services@UK.nestle.com
Freephone 0800 58 57 59.